Welcome to www.plasticossa.com. These Terms and Conditions govern your access to our website and the use of our bespoke furniture film customisation services. By accessing our website, submitting a consultation form, or processing a booking deposit, you agree to be bound by these terms.
1. Nature of Our Services
plasticossa provides specialised, bespoke furniture film customisation services. We do not operate as a standard retail outlet offering pre-made items. All offerings detailed on our website are strictly service-based, tailored to meet the specific interior aesthetic requirements of each individual client across Europe.
2. Booking Deposits and Consultation Form
Please be advised that the prices displayed on our website represent a booking deposit for our customisation services. This initial payment is required to secure your project schedule and initiate the formal consultation process.
To ensure we fully comprehend your bespoke requirements, clients are required to complete the project consultation form available on our website. The details provided in this form are essential for us to accurately assess your needs, plan the customisation service, and finalise the scope of the project.
3. Payments
The booking deposit is processed securely to reserve our professional services. All amounts are clearly indicated on our website in the applicable currency. By proceeding with the payment of the booking deposit, you confirm that you have read and understood that you are engaging a bespoke service rather than completing a standard retail transaction.
4. Service Modifications and Cancellations
Due to the highly customised nature of our services, any requests to modify or cancel a scheduled project must be communicated to us as early as possible. Once the consultation phase has concluded and the bespoke planning has commenced, the booking deposit may be non-refundable, reflecting the time and professional resources already allocated to your specific project. We aim to assess all modification requests fairly and professionally on a case-by-case basis.
5. Client Responsibilities
To facilitate a high-quality service, we rely on the accuracy of the information you provide in the project consultation form. It is your responsibility to ensure that all measurements, aesthetic preferences, and site details provided are accurate and complete prior to the commencement of the customisation service.
6. Intellectual Property
All original content, imagery, website design, and text featured on www.plasticossa.com are the exclusive intellectual property of plasticossa. You may not copy, reproduce, distribute, or create derivative works from any part of our website without our prior written consent.
7. Limitation of Liability
plasticossa endeavours to deliver professional and high-quality bespoke services. We employ meticulous techniques and rigorous standards; however, we cannot make absolute guarantees regarding subjective aesthetic outcomes. To the maximum extent permitted by applicable law, plasticossa shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or the provision of our customisation services. Our total liability regarding any specific service engagement shall not exceed the amount of the booking deposit paid for that specific project.
8. Governing Law and Compliance
These Terms and Conditions are governed by the laws of Mexico, while respecting the applicable legal rights of our clients located within European jurisdictions. We are committed to operating our services in alignment with relevant commercial standards and regulations.
9. Updates to These Terms
We reserve the right to update or amend these Terms and Conditions at any time to reflect operational or regulatory changes. The most current version will always be published on this page. Your continued use of our website and services following any such amendments constitutes your acceptance of the revised terms.
10. Contact Information
Should you have any questions regarding these Terms and Conditions or require clarification on the booking deposit and consultation process, please contact us at:
Email: [email protected]